Community Support, Caring for you at Home
Community Support Workers visit you in your own home and help you carry out a wide range of duties which you may have difficulty doing yourself. Our services aren’t just for older people, although many of our service users are elderly. We are here to help the disabled, the vulnerable, and anyone who needs care or support to live independently.
What does our service provide?
Everyone’s needs are different and our packages of care or support are tailored to meet the individual. Below is a list of some of the tasks that our Community Support Workers can carry out, but this list is not exhaustive and if you are in doubt we would recommend you contact us to discuss your needs.
Personal Care Tasks
- Helping you with bathing or showering
- Helping you with eating and drinking
- Overnight care
- Helping you with medication
- Helping you prepare meals
Practical Support
- House cleaning
- Fire lighting
- Collection of prescriptions
- Shopping
Enabling Services
- Accompanying you to appointments or social events
- Assisting you to maintain links with your family and friends
- Accompanying you on day trips and excursions
Other Services
- Emergency and respite cover
- Short term care or support for family breaks
How Do I Access these Services?
Your first step would be to contact Seton Care at it’s Berwick Office. You are welcome to pop into the Berwick office to discuss your requirements with a member of staff at any time or alternatively you can contact us by phone or e mail.
For more information and to arrange a visit, contact Manager Lesley Denholm or a member of her staff at:
Address: Seton Care - Community Support
Unit 3-4, The Chandlery
Berwick-upon-Tweed
Northumberland
TD15 1HE
Telephone: 01289 306419
E-mail: info@setoncare.org.uk
After the initial contact a time will be arranged for one of our Supervisors to visit you at a convenient time in your own home, you are welcome to have family or a friend with you during this visit. Any questions you have will be answered and your requirements discussed at this time.
How much will this Service cost?
This will depend on your financial circumstances. If you contact us directly, you will have to cover the full cost yourself. If you contact your local authority, they will carry out an assessment of your finances and tell you what the cost is. Click here to find out more about paying for care.
Quality Services
Seton Care pride themselves on providing quality services and undertake a number of quality assurance checks to ensure that this quality is maintained at all times. The latest survey results are shown below.
Services you can Trust
All Seton Care staff are in possession of the skills and knowledge necessary to perform their duties to the highest standard. All staff complete a comprehensive induction programme within 6 weeks of employment and shadow an experienced member of staff prior to working on their own. An ongoing training programme is in place with a training needs analysis carried out on each member of staff annually.
setoncare is a member of the a national organisation that promotes high standards of care. Click here to find out more about the UKHCA and read the advice it offers about finding a Home Care provider.
setoncare's services are regulated and inspected by the Care Quality Commission in England and the Care Inspectorate in Scotland. Visit their websites to see their latest inspection reports on setoncare or request paper copies from us.
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